Notification for extended time with no logged trips

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  • Updated 2 years ago
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There are always a lot of people posting something along the lines of, "my adapter hasn't been logging trips since X". Sometimes it's a few trips, other times it's months before the person notices. This happened to me a while ago and it took me several months to notice since it's not business critical info for me. Still sucked though.

It would be nice if Automatic could detect when there's a possible connection issue with the adapter. It doesn't have to be anything super clever, just tell me if a week has gone by with no logged tripped. My computer backup software (Crashplan) does this. If they see that I haven't backed up any new files for 3 days they send me an email. Just a though.
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estmatic

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Posted 2 years ago

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Amy

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Hi estmatic-

Thanks for the suggestion. I actually love this idea and there was a time when we did a version of this -- what I call proactive support. I'd love to reinstate that! 

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