Please explain why on my dashboard that it is reflecting a hard brake and my iphone app does not reflect the hard brake.

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  • Updated 9 months ago
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The iPhone app and the Web Dashboard should reflect the exact same information. My iPhone was in my vehicle while I was operating my vehicle. I did not have any "hard accelerations" or "hard brakes". My iPhone reflects "0" in both categories and on my web dashboard reflects on "hard acceleration"

My concern is that the iPhone app is reflecting how I operated my vehicle but the dashboard reflects a category that directly affects my insurance rating.
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David Roskind

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Posted 9 months ago

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Derrick S., Official Rep

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Hi David,

I am going to export this ticket to Customer Care so they can assist you.
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David Roskind

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This reply was created from a merged topic originally titled Data Incorrectly Syncing.

The iPhone app and the Web Dashboard should reflect the exact same information. My iPhone was in my vehicle while I was operating my vehicle. I did not have any "hard accelerations" or "hard brakes". My iPhone reflects "0" in both categories and on my web dashboard reflects on "hard acceleration"

My concern is that the iPhone app is reflecting how I operated my vehicle but the dashboard reflects a category that directly affects my insurance rating.

This conversation is no longer open for comments or replies.