Pro app unable to connect to pro device to set up new vehicle

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  • Problem
  • Updated 2 months ago
We traded in our vehicle that had the Automatic Pro on it for a 2018 Hyundai Tuscon Value Package, the adapter will power up and report, thinking its still on the camry, but when I try to add another vehicle and the app tried to communicate with the Pro adapter, it times out saying it was unable to connect to the device. any ideas? thanks!
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Posted 2 months ago

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Derrick S., Official Rep

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Hi Sal,

Can you email for assistance with this, thanks!