Pro features and focus shift for 2gen automatic.

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  • Updated 2 years ago
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I just bought a 2gen a month ago... My main complaint about it has been the user focus, instead of a car focus.

Now the PRO version is shifting the focus to the car, instead of the one who drive it. 
Are we, 2gen users, be able to take advantage of this focus shift?!? Is there any hardware limitation for this, because I don't think the 3g support is really needed to make the shift in the platform???

This makes me ask another question. Will the 2gen and Automatic app continue be supported?? I know here someone answered yes. But supported like bug fixing is very different that supported adding new features and listening to the user while doing it.

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Juan Ignacio

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  • concerned, frustated

Posted 2 years ago

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Photo of Amy


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Hi Juan-

There is no plan at the moment to make the vehicle-centric paradigm shift in the 2nd get adapter and app experience. This was a ground-up redesign for both adapter and app. I'm sure you've seen the FAQ about  Gen 2 support already. I do hope that we can continue to bring new features to that app or develop the new app for use with Gen 2 adapters, but there are no definitive plans to share right now. 

If you just purchased a month ago directly from our website, you're within our return policy and can return your Gen 2 and purchase an Automatic Pro if you're interested.
Photo of estmatic


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Sad, but it sure feels like you all are abandoning Gen 1 and 2 customers. I would guess that the focus will be supporting and bug fixes for the new adapter and building features back into the Pro app. If you are not even selling the old adapters anymore then what incentive is there to work on improving the old app?

Are there improvements coming to the Web Dashboard, at least?  Trip tagging is a pain on the app since you only support one tag and you can't even see that one tag from the main screen. It would be lovely if you could add that to the web.
Photo of Hew


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I just bought my Automatic a few months ago. Completely feel cheated.
Photo of Allen


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Why not keep selling gen 2 because some of us would like it better then the pro
Photo of SP


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Totally feel cheated as I also just purchased a few moths ago.

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