Pro not showing all trips correctly

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  • Problem
  • Updated 7 months ago
I upgraded two cars to Pros recently, due to the iOS issue and iPhone 8. On several occasions the path shows the start = stop locations with no trip shown just a time. Or it shows the start and stop and no road info in between. Seems like the adapter is not connecting to a phone network. Did not have this with the classic adapter.
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Eric Nickerson

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Posted 7 months ago

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Derrick S., Official Rep

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Hi Eric,

I am exporting this to Tech Support so they can take a look for you.