Recognizing more error messages and recommending local repair shops/dealers for a fee

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  • Idea
  • Updated 3 years ago
  • Not Planned
  • (Edited)
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Is Automatic planning on recognizing other Error messages or Warning Lights displayed on the dashboard of the car? Also if yes, would it be possible to connect the issue to a local repair shop or dealer for faster resolution, you could offer the service for FREE but for small FEE you could bump certain shops to the top? I see differeng items pop up from time to time not related to the Engine Check and it would be nice if the phone could inform me what it is with a tip telling me what to do and why, this would be great for my wife who doesn't know as much about cars.
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jkudlacz

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Posted 5 years ago

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Amy

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Hi. Thanks for the suggestion. It's true that currently, we can only detect the Check Engine Light which is different from other maintenance and service lights. The tricky part is that the latter are generally manufacturer-specific codes and we're not able to interpret all manufacturer-specific codes. But looking at ways to help customers stay on top of car maintenance and maintain their car's health is certainly something we're interested in!

And for those wanting to better understand what we do currently detect, I recommend this topic about the Check Engine Light codes.
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Jeff Bragg

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You do realize there are $80 code readers you can buy at an auto parts store that can do manufacturer specific codes. It's not a stretch by any means.
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Amy

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Hi Jeff. What I meant is that we don't have access to proprietary OBD data which is the category under which many of the other warning lights falls. Automatic has never claimed to be a complete code scanner. However, Automatic does decipher manufacturer-specific Check Engine Light codes and displays them in the app sans the definition. But the app provides a link to a Google search in those cases.

You may want to see my reply in this other topic about this.

Also, for reference, the codes / data that we could potentially display are those found under "Standard PIDs" in this Wikipedia article.
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ruomini

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This reply was created from a merged topic originally titled Suggestion: Add support for make- and model-specific diagnostics.

I have a Lexus LS 430 and I'd love for the Automatic diagnostics to also include make- and model-dependent things like the "Check VSC" indicator.
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Tom, Former Employee

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Thanks for the idea, ruomini. I merged your post into a related discussion on expanded dashboard light support. We don’t have plans to expand this functionality at this time as manufacturer specific lights require access to proprietary data. See the above posts for more details.

I'm also going to export your post into our help desk system, and someone from our tech support team will follow up with you via email with some more details.
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Jonathan Abrego

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This reply was created from a merged topic originally titled "Maintenance Required" Light Integration!!.

It would be great to have Automatic integration with Toyota's Exclusive "Maintenance Required" light. After some quick research, I found out that the light goes off 5,000 miles after the last time it was reset.

Therefore, a simply reminder in the app would be great! Also, maybe you guys should look into partnering with Toyota dealers to show their limited time offers on cheaper Oil Changes (usually $19.95 with filter as opposed to $50+ without coupon).

Thank you and loving my new toy!!
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Tom, Former Employee

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It sounds like you're really enjoying Automatic thus far, Jonathan. That's great :) I merged your idea into a related topic on expanded engine light support. We don't have any plans to extend the "Check Engine" light feature to also include other dashboard lights (such as maintenance required, airbag, and oil pressure lights). The reason for this is that these lights require access to proprietary manufacturer data. It's possible that we could partner with car manufacturers later down the road though!

To read more about what kind of engine codes that the Automatic app can read, check out this FAQ.

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