Recover missing trips from removed vehicle

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  • Question
  • Updated 6 months ago
I guess I removed my old car from the app when I sold it. Now I can't see the trips from that car in the dashboard. How do I recover the missing trips? I need for my tax deductions.
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Jon

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Posted 6 months ago

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Derrick S., Official Rep

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Hi Jon,

Unfortunately if you deleted the vehicle then the trip data was deleted as well and can't be recovered. I wish I had better news!
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Jon

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Then why does the App not tell me that all my data will be lost when I click to Remove Vehicle? I lost years of data with 2 button clicks.

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Derrick S., Official Rep

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Our apologies, but since the trip data is associated with your vehicle, unregistering the vehicle removes the trips.