registering adapter won't finish

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  • Updated 1 year ago
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My adapter beeps at start - but app keeps wanting me to drive the car so it can register. After multiple trips; unplugging and re-plugging the Automatic into the ODBII port; it still won't register. All other setup steps completed just fine and I have great phone LTE. Thanks
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Brad Shaffer

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Posted 1 year ago

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Amy

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Hi Brad. What kind of phone do you have?
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Amy

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Hi Brad. I found your account so I answered my first question. Which car are you attempting to set up on?
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Brad Shaffer

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Hi : My benz.
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Amy

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Thanks, Brad. Tech Support is investigating but would like to be in touch with you directly so I've exported your post to our Helpdesk system and they'll get back in touch with you via email. Please keep your eye out for an email from support@automatic.com or help@automatic.com.
(Edited)

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