Teen Driver Data Hasn't Updated For Six Days

  • 1
  • Question
  • Updated 1 year ago
  • Answered
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members.

Our License+ Dashboard information hasn't updated with our teen driver's data in six days. We are used to seeing this being updated almost immediately. What's going on?
Photo of Sandy Purdy

Sandy Purdy

  • 70 Points

Posted 1 year ago

  • 1
Photo of Amy

Amy

  • 68,970 Points 50k badge 2x thumb
Hi Sandy. I've exported your post to our helpdesk system so a Customer Care team member who specializes in the program you're in can help you out there. 

In the meantime, please see this FAQ as it sounds like you need to reconnect your teen's adapter & Automatic app: Why do I sometimes miss trips and what does this mean?

This conversation is no longer open for comments or replies.