The AutoDash floating icon doesn’t show up when I leave the app.

  • 1
  • Question
  • Updated 3 years ago
  • Answered
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members.

Photo of Automatic FAQ

Automatic FAQ, Official Rep

  • 16,368 Points 10k badge 2x thumb

Posted 3 years ago

  • 1
Photo of Automatic FAQ

Automatic FAQ, Official Rep

  • 16,368 Points 10k badge 2x thumb
This can happen because either:

  1. AutoDash doesn’t know you’re driving see FAQ topic re: not launchign automatically), or

  2. You are not logged in to Automatic.  In the latter case, AutoDash uses your phone’s accelerometer to determine if you’re driving or not.  Occasionally this will be inaccurate, leading to the floating icon not showing up.

This conversation is no longer open for comments or replies.