This thing doesn't work.

  • 1
  • Problem
  • Updated 11 months ago
Is there a way to make my device work reliably? Most of the time it doesn't connect to my phone. This has been happening for a LOOONG time; through 2 cars and 2 phones, so I know the problem isn't with the car or with the phone.

I've reported this previously and was told that a new download would solve the problem. It didn't.

The device, as is, is basically worthless.
Photo of Marc Mauss

Marc Mauss

  • 70 Points
  • ready to throw this thing away.

Posted 11 months ago

  • 1
Photo of Derrick S.

Derrick S., Official Rep

  • 7,634 Points 5k badge 2x thumb
Hi Marc,

We provided an update to 1st Gen adapters about 9 months ago here in the Community: You should shoot an email to for further assistance.