Trip data removal for removed cars?

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  • Updated 4 months ago
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Is there any way to have trip data from a removed car removed? I tried Automatic in the past with my Camry, and the data from there (June-July 2015) is still lingering in there and throwing off stats.
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ModernChaot

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Posted 2 years ago

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Amy

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Hi ModernChaot. I'm exporting your post to our helpdesk system so Tech Support can get back to you on that. 
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Jon

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I have the opposite problem. I removed my vehicle but did not want my trips removed. Nevertheless they are gone. Can you help get them back?
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Derrick S., Official Rep

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Unfortunately no, this was posted over a year ago and the issue has been fixed, which means once you delete a vehicle the data is gone.
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Jonathan Pollock

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I needed that data for filing taxes for 2017 from my old vehicle. That was the only reason I bought the automatic and now you're telling me its gone?
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Derrick S., Official Rep

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Hi Jonathan,

Unfortunately that is correct. If you remove a vehicle you are also removing the data. You aren't required to remove a vehicle to setup another one so if you want to keep your data then you shouldn't delete the vehicle.

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