trip showing up in automatic but not license+

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  • Updated 2 years ago
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We just installed the Automatic dongle for use in my car so my son could participate in the License+ program, and then took a couple of short trips. He is running the app on his phone. The thing seemed to capture information, as his automatic account showed that he had taken a trip, but his License+ page isn't showing any trips and neither is my Coaching page. Is there something we're not doing? Do we need to go more than a few miles?
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Heather Robinson

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Posted 2 years ago

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Hi, Heather. Welcome to Automatic! So sorry about that. We're having some License+ trip processing issues that are being investigated right now. Hopefully we'll have it up and running again soon!

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