Trips only showing start and end points?

  • 1
  • Problem
  • Updated 8 months ago
Many of my trips are only saving the start and end point information, but the in-between route information isn't saved. The in-between is very important to me as my routes often aren't just point to point, but going to various locations during that.
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Haleigh

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Posted 8 months ago

  • 1
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Derrick S., Official Rep

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Hi Haleigh,

Please email help@automatic.com so we can take a look at your account, thanks!
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Haleigh

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I did but it has been multiple days without a response so I posted here as well.
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Derrick S., Official Rep

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Hi Haleigh,

We are closed over the weekend, and Monday is always our busiest day in Support Land. You should hear back soon!