Unable to share Trip Line Map

  • 1
  • Problem
  • Updated 1 year ago
  • Solved
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Hi,

Just recently I've noticed I have been unable to generate a sharing link in the Trip Line Map. When I click on "Share this Map" an error is displayed: "Dashboard.automatic.com says: Error unable to create share." I have tried with both Automatic accounts I have registered, and tested on Chrome, Firefox, Safari, and IE (respectively on MacOS 10.12 and WIndows 10). Digging into the log does reveal: Failed to load resource: the server responded with a status of 413 (Payload Too Large), so this does appear to be the culprit. My separate accounts aren't overly large, both are between ~10-20K mi. Can you please look into this? Even though this is a beta product, I do find the Trip Line Map to be a highly useful and intuitive interface.

Thank you
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Mts

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Posted 1 year ago

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Amy

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Official Response
Yes, I meant to update before I left last night. One of our awesome server engineers fixed it after I shared your report with him!