Unknown Address

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  • Question
  • Updated 2 months ago
Since Aug 9th all three of my cars are showing Unknown address for all trips.
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David Lemmink

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Posted 1 year ago

  • 6
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Derrick S., Official Rep

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Hi David,

It looks like you have already contacted Tech Support with this issue and they have responded. Please look for an email from help@automatic.com.
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misterfreon .

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This reply was created from a merged topic originally titled unknown address.

Hi
Since July 2 my destination and origin are 'Unknown Address'
Ive tried reboot the Automatic and I've never had this issue before.
Any ideas?
Cheers
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Nathan Martin

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I have the same issue where almost all my trips cannot show the address. Instead I get "Unknown Address." Have had mulitple emails with support. They finally sent me a new adapter and after setting up I am experiencing the same issues. Please someone at Automatic actually look into this.
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Derrick S., Official Rep

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Hi Nathan,

If you're continuing to have issues, please email Tech Support, help@automatic.com. We can't provide Technical Support in the Community, unfortunately.