Upgrade to Automatic Pro - now 2 vehicles (old and new) in dashboard that need to be merged

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  • Updated 12 months ago
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I upgraded both my vehicles to Automatic Pro. I used Replace/Reconnect Adapter in the old iOS App for my Jeep. For the Mercedes I directly added the new adapter in the new iOS App. Now my Jeep shows all the old and new trips under the new name while my Mercedes has two entries in the dashboard (2015 Mercedes-Benz C-Class, Mercedes-Benz C-Class 2017). Can you merge both into Mercedes-Benz C-Class 2017? Thanks!
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Andre Strobel

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Posted 12 months ago

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Derrick S., Official Rep

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Hi Andre,

In order to use the Automatic Pro you have to use the new Automatic app and you have to go through the Setup process. You can use the replace/reconnect adapter function because that is from Automatic Classic, which doesn't work with Pro. We are unable to merge vehicle into one, unfortunately.
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Dawn

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Automatic need give a trade-up discount. I want to purchase but the old still functions.
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Derrick S., Official Rep

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Hi Dawn,

We don't have a trade in program and aren't currently offering any discounts at this time, unfortunately.

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