URGENT: Android users, please update your Automatic app

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  • Updated 2 years ago
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Hello Android Users,

We pushed new firmware in June to all generation 2 adapters that requires Android users to be on v 1.12.6 of our app. We've sent two rounds of emails to Android users who did not have updated Automatic apps but we know there are still some of you out there on older versions which means you're not currently capturing trips.

Please update your Automatic app to the latest version. You can always check this FAQ to see the most recent versions of our firmware and apps. Once you've updated the app, you should start capturing trips again.

Up to eight hours of driving data from the past 60 days will be stored on your adapter. Once you've updated your app and are capturing trips again, that data should load back into your app but may take some time so please be patient. These trips will come in after the completion of trips taken with the updated app. 
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Posted 2 years ago

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