Verify which phone automatic is paired with?

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  • Updated 2 years ago
Is there any way to verify which phone it is currently paired with? I initially set it up with one phone, but later decided to use another. Will it try to pair with both Simultaneously? This is a multi driver scenario, but driver 2 rarely drives the car and it seems it's paired to the driver 2 phone most of the time. Is there a way to see on our webdash which one it's paired with or do we have to ask customer service?
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Posted 2 years ago

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Jennifer, Alum

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Hi, HaOsLsE! To see which phone the Automatic adapter is currently paired with you can either go to your phone Bluetooth settings or simply to the Automatic app to see if it says it is connected. If multiple users go on a trip together who all have accounts connected to that adapter, the adapter will connect to the first phone it “sees” and the trip will only appear on that person’s account. For more info, check out these FAQs about how multi-user works and what happens when multiple users go on a trip together.