Web dashboard will not load

  • 1
  • Problem
  • Updated 10 months ago
My web dashboard is stuck on loading trips, I can't get to the page where I can make choices. If I last asked it to load all trips last time & that worked, could it have saved that & now made it impossible to see any because of trip limits? If so what do I do?
Photo of Charles G

Charles G

  • 70 Points

Posted 11 months ago

  • 1
Photo of Ani

Ani, Customer Care Lead

  • 9,824 Points 5k badge 2x thumb
Hey Charles, can you try clearing your cookies + cache for *automatic.com domains and give it another shot? It should work after that. Let me know if it doesn't. 
Photo of Jeff


  • 60 Points
I've had the same problem for a month now, and deleting cookies doesn't help either.
Photo of Derrick S.

Derrick S., Official Rep

  • 7,684 Points 5k badge 2x thumb
Hi Jeff,

Sorry to hear that, please email support@automatic.com for assistance with this.