Web dashboard will not load

  • 1
  • Problem
  • Updated 8 months ago
My web dashboard is stuck on loading trips, I can't get to the page where I can make choices. If I last asked it to load all trips last time & that worked, could it have saved that & now made it impossible to see any because of trip limits? If so what do I do?
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Charles G

  • 70 Points

Posted 9 months ago

  • 1
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Ani, Customer Care Lead

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Hey Charles, can you try clearing your cookies + cache for *automatic.com domains and give it another shot? It should work after that. Let me know if it doesn't. 
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Jeff

  • 60 Points
I've had the same problem for a month now, and deleting cookies doesn't help either.
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Derrick S., Official Rep

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Hi Jeff,

Sorry to hear that, please email support@automatic.com for assistance with this.