What happened to the "Automatic Labs" trip line map and other features? Mine shows "No Data", when it used to have all of my trips.

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  • Question
  • Updated 3 weeks ago
Starting about 2 weeks ago all the data disappeared. No trips found at all. I have been using the device for 2 years now. Really liked the trip line map and now it no longer works.
Photo of Michael Mercer

Michael Mercer

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  • frustrated

Posted 3 weeks ago

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Derrick S., Official Rep

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Hi Michael,

I checked and can see my trips and my colleague's trips as well and we didn't have any issues. Can you email Tech Support with a screenshot of the error you're seeing? help@automatic.com