Thanks for your message, I'm sorry your adapter isn't communicating. If you're looking for the Automatic iOS app, you can find that here. Once you've downloaded and opened the application on your phone, please tap the settings icon (top right-hand corner of the app) and tap "Replace/Reconnect Adapter..." and walk through the instructions to setup Automatic with your car.
I hope this helps answer your original question, but if not, please let me know and I'd be happy to explain in more detail or assist further. :)