Where is the Gen 1 firmware love?

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  • Updated 2 years ago
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I've been using the Gen 1 adapter for almost a year now. It's still stuck in firmware 0.9.153. I've been eagerly waiting for the 1.x firmware. I read a few months back that it was planned to be pushed out this summer. Summer has come and gone... and still no update. Why the delay? Thanks!
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Posted 2 years ago

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Jeff, Alum

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Hey Minh,

Thanks for getting in touch!

The firmware update for the first generation adapter is still under development. Since this will be a big update and will change a lot of underlying factors of the product, our firmware team is being very cautious and deliberate with it since safety is our No. 1 concern.

It is in the works, but we don't have an ETA yet. Once testing is complete and all the bugs are figured out, we will take the next steps in a public release.
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Is there a date for the release yet?  My first gen adapter is pretty much useless...I am only getting about 1 in every 5 trips
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Jeff, Alum

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Hi JBlackistone,

Could you please contact help@automatic.com and refer to the issue you are having? While we are continuing to work on the next version of firmware for the first generation Automatic, you shouldn't be experiencing missed trips if everything is setup correctly.

They should be able to identify any potential issue you may be running into.

Thanks for your patience and understanding.