why cant I graph my monthly trip distance year to date I used to be able to do so

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  • Updated 10 months ago
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Dana Woodbury

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Posted 11 months ago

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Amy

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Hi Dana - Are you talking about the Web Dashboard distance graph? It could be that you're selecting too many trips now. It doesn't work if too many trips are selected. 
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Dana Woodbury

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Im trying to graph monthly total miles driven ( YTD). that's 6 months. I've always been able to do this until now. 
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Derrick S., Official Rep

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Just to be clear, you are referring to the Web Dashboard, correct? If so, what happens when you try to load the data?
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Wheeling

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I too am having the same issue.  I just want to know the number of miles driven since 3/18/17 but i get the "too many trips" error.
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Derrick S., Official Rep

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Hi Wheeling,

I have already been in touch with you from your email to Customer Care. Please check your email for a response from support@automatic.com.
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Robert Reuscher

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Seems there is a limit of 1000 trips on the display. It should still tell you on the right hand side total miles, MPG, etc. Just not display the trips on the map. It does for me, even when I select all time (which comes up with 5000+ trips).

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