Why does this constantly miss my trips even when connected to my car while driving and it says driving in progress?

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  • Updated 2 weeks ago
Even when it beeps to notify it is on and when I check my phone it shows that it is in use, but it does not track or log my trip
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Adam Reyna

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Posted 2 weeks ago

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Derrick S., Official Rep

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Hi Adam,

It looks like you are using a 1st Gen Automatic adapter, which is no longer supported and hasn't been sold by our company for over 3 years. Unfortunately we no longer provide technical support since it's no longer supported.