Why doesn't the device shut off during when the vehicle is at a stop or not moving? It falsifies driving data

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Why does Automatic capture idle time since it doesn't have any purpose regarding driving skills and affects the avg MPH data which affects my discount with my insurance company. Stopping while waiting for a train, a long traffic signal or accident impacts the data and is irrelevant to my driving skills. Sometimes I wait outside a store for my wife in the car with the A/C running when it's very hot or when it's extremely cold)  with the engine running if she's going in for a short business transaction.  Waiting in traffic that is backed up and stopped for a long time has a negative affect on the stats.
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Joe Boppre

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Posted 3 months ago

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Derrick S., Official Rep

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Hi Joe,

The Automatic adapter turns on when the vehicle's ignition is turned on, and turns off when it is turned off. It doesn't have the ability to turn off during idling periods, unfortunately.
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Joe Boppre

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Derrick, I understand that but why can't it be set to turn off during these idling periods since it affects the data which affects the discount I will receive at the end of the year from my insurance co. (American Family Ins.)  Isn't it simply a software change to have it shut off during idling. My discount goes down significantly when my avg mph is below 45mph and idling time I think affects that.  Thanks.
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Ani, Customer Care Lead

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Hi Joe, the discount you're receiving is based on an algorithm designed by American Family. We provide the data, but AmFam determines your discount based off of that data. If you have any feedback about how the discount itself is calculated, please speak to American Family. They decided the parameters of the discount, we just implemented it. 

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