why is automatic pro connecting to blue tooth with two devices

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  • Updated 9 months ago
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I just noticed an H4 Pro (LE) connected to BT in my car and H4 Pro trying to connect. The connection is interfering with my phone use while driving. This just started happening today.
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Doug Swords

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Posted 9 months ago

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Ani, Customer Care Lead

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Hi Doug, The reason for the two Bluetooth connections is due to support for streaming apps such as OBD Fusion. You can read more about how that works here.

For the interference issues, those have been notoriously difficult to diagnose given the wide range of different Bluetooth devices out there, but some users have found the following steps help:

  1. Delete your car's hands-free link in the Bluetooth menu on your device
  2. In your car, start the engine and verify Automatic is working correctly, look for "Currently Driving" in the app
  3. With the engine running, go back into your device's Bluetooth menu and pair with your car's hands-free link
  4. Verify proper operation by playing music, making a phone call or listening to a voicemail through the hands-free link
If that doesn't do the trick, some users have reported that turning WiFi off on their phone while in their car eliminates the interference.

Please let me know if the above tips helped.
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Doug Swords

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I do not use OBD fusion or any other streaming app. Therefore only Automatic PRO should be attempting to connect, although Pro was marketed as not needing a Bluetooth connection when I bought it.
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Doug Swords

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Also, this just started happening with the August 24th update for IOS.
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Ani, Customer Care Lead

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Thanks for the update Doug. I'm going to import this to our helpdesk so we can better assist.