Why don't I see the Fuel Level Warning feature even though my car has a fuel level sensor?

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Posted 4 years ago

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NOTE: This FAQ pertains to the 1st & 2nd generation Automatic adapters only.
UPDATED 11/2016

Even if you have a fuel level sensor, this feature might not be supported on your car. Automatic can only read fuel level sensors that communicate fuel level data through the OBD-II port in a generic manner. It is possible that this data either is not communicated to the OBD-II port or is “unreadable” because the data is not sent in a generic form.

About half of the cars connected with Automatic don’t report their fuel level through the diagnostic port which means these cars don’t support this feature. There isn’t a clear pattern for which cars report their fuel level and which don’t and, unfortunately, this is a closely guarded secret by those who make money from selling this data. This means that the only way you'll know if the Fuel Alert feature will work for you is by setting up Automatic (1st & 2nd Gen only). In the User Profile section of the app, tap your car's name and then you'll see the "Low Fuel Warning" feature which will show as "unavailable" or give you the option to turn it on and adjust your settings.
(Edited)

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