Why is there a persistent notification on the Android app and can it be turned off?

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Posted 4 years ago

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The Android app has a persistent notification in the system tray. To turn off the notification, toggle the “Show system-tray notification” setting found in the user settings menu of the app. Please note, however, that turning the notification off can affect the reliability of the Crash Alert feature. This is because the app must actually be working in order for Crash Alert to work, and if the app gets killed in the background, Crash Alert won’t be activated. Toggling this setting off will also disable the ability to share your parking location and receive walking directions to your car for the time being.

As explained in this article, a persistent notification in the system-tray notifications panel is an Android OS mandated requirement for all apps that run in the background. Automatic runs in the background in order to capture trips (without having to manually launch the app) and to ensure that the Crash Alert feature functions properly.

We know many users find this annoying and we wish we had the ability to work seamlessly without it but unfortunately, that’s not possible at this time. You can however, minimize the map on the notification by either pinching or swiping down on it with two fingers.
(Edited)

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