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Conversations

Conversations 1 - 20 of 230
Photo of kspainter22
problems exporting trips
i am having a problem exporting my trips. i get a pop up message saying "unable to fetch data, please try again later"
  • 1 me too
  • 1 reply
  • Question
Photo of Kev840
What happens at the end of 2019 when 3G is abandoned?
What are your plans for your faithful customers when the wireless carriers abandon the 3G network next year? Will you be offering a new ...
  • 1 me too
  • 1 reply
  • Question
Photo of Hei Son Lyons
Profile
My name is spelled incorrectly and I cannot seem to change it, how do I change the spelling of my name?
  • 1 me too
  • 1 reply
  • Question
Photo of John Edwards
Is there a way to download trip data
I was in an accident on Sunday and I was wondering if there was a way to download the data for that trip? Also, it didn't give me a cra...
  • 1 me too
  • 1 reply
  • Question
Photo of DoyleJB
Can I share my location information with other people?
My daughter and friends are going on a road trip, and we parents want to follow their journey down the coast. I have Automatic Pro. Can t...
  • 1 me too
  • 3 replies
  • Question
Photo of altdachs
My Automatic Classic does not seem to be updating the system with trips. No new trips have shown up on my phone app since April 27th.
  • 1 me too
  • 2 replies
  • Question
Photo of Michael Zoradi
Error when trying to "Export All Trips"
Cannot export all trips... simply get get an error stating "Unable to fetch data. Please try again later." (screenshot here with Dropbox ...
  • 1 me too
  • 3 replies
  • Question
Photo of Patrick
MPG on a 2018 Mercedes-Benz Sprinter
I have a 2018 Mercedes-Benz Sprinter. Automatic Pro tells me I'm getting 26 mpg, but the instrument panel average is 17-18 mpg. This is a...
  • 1 me too
  • 1 reply
  • Question
Photo of bob.kitzberger
What is the format of the export CSV file's "Path" column?
I've exported the CSV file for my trips, and all columns are pretty clear except for the "Path" column. As an example: aoacHvb~hVGDCHCN...
  • 1 me too
  • 2 replies
  • Question
Photo of Mark Generalovich
More easily track business use
Is there a way to mark all trips as business as a default. I use an adaptor for a business vehicle that is used about 20% of the time fo...
  • 1 me too
  • 0 replies
  • Question
Photo of Austin
How does the device know my fuel efficiency?
Fuel Efficiency
  • 1 me too
  • 1 reply
  • Question
Photo of mia
If I unplug it and then plug it back in, do I have to reset everything or when it's plugged back in its ready to go?
  • 1 me too
  • 2 replies
  • Question
Photo of Samuel Kemp
3G non integrated app data
Could I use the 3G connection in the Automatic to get app data (traffic, weather, etc) on an android tablet I have set up as a head unit?
  • 1 me too
  • 2 replies
  • Question
Photo of Josh Mojica
Is there a way to import fuel logs from excel?
I've used the Drivvo app to log my fuels/services for some time now. Is there a way to import that data into Automatic Pro?
  • 1 me too
  • 1 reply
  • Question
Photo of Rodolfo De la Vega
Setup two 2nd gen adapters for different cars
I recently got a 2nd gen adapter for our second car. I cannot figure out how to set it up in the app given that I already have one 2nd ge...
  • 1 me too
  • 4 replies
  • Question
Photo of Ryan Coleman
Dongle/App connect but not recording data since January. Forgot/rejoined the device still no data; What can I do?
I haven't received any telemetry data from the dongle since January 30. The device works and is reading detail from the car (confirmed w...
  • 1 me too
  • 1 reply
  • Question
Photo of Karen Day
Can Automatic Pro drain my car battery?
How is the Automatic Pro powered, and can it drain my car battery to dead over time? If so, how often and for how long should the car be ...
  • 1 me too
  • 3 replies
  • Question
  • Answered
Photo of Nathan Kempner
Do you have an open API that would give us access to the data we get from your device (i.e. gas mileage, driving habits, etc) ?
  • 1 me too
  • 2 replies
  • Question
Photo of john.r.carew
GPX Export
Can the routes driven be exported to GPX or other mapping file type?
  • 1 me too
  • 1 reply
  • Question
Photo of Ross Krup
How can i integrate automatic pro live tracking map to my website?
  • 1 me too
  • 1 reply
  • Question