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Conversations

Recent Conversations
Conversations 1 - 20 of 423
Photo of kspainter22
problems exporting trips
i am having a problem exporting my trips. i get a pop up message saying "unable to fetch data, please try again later"
  • 1 me too
  • 1 reply
  • Question
Photo of Kev840
What happens at the end of 2019 when 3G is abandoned?
What are your plans for your faithful customers when the wireless carriers abandon the 3G network next year? Will you be offering a new ...
  • 1 me too
  • 1 reply
  • Question
Photo of Hei Son Lyons
Profile
My name is spelled incorrectly and I cannot seem to change it, how do I change the spelling of my name?
  • 1 me too
  • 1 reply
  • Question
Photo of David C
how to export fill-up data?
I already export my trip data to CSV, but I'd like to also have the fill ups I've logged into the phone app (in "health" tab). I don't ...
  • 2 me toos
  • 7 replies
  • Idea
Photo of Bushmaster78FS
Missing an entire trip...
Hello, I have been using Automatic Pro adapters in both of my cars since last March and I am highly satisfied with my purchase. However ...
  • 1 me too
  • 1 reply
  • Problem
Photo of John Edwards
Is there a way to download trip data
I was in an accident on Sunday and I was wondering if there was a way to download the data for that trip? Also, it didn't give me a cra...
  • 1 me too
  • 1 reply
  • Question
Photo of DoyleJB
Can I share my location information with other people?
My daughter and friends are going on a road trip, and we parents want to follow their journey down the coast. I have Automatic Pro. Can t...
  • 1 me too
  • 3 replies
  • Question
Photo of Nicholas Littlejohn
Electric car beta group needed
Electric cars can't currently use Automatic Sirius.
  • 4 me toos
  • 26 replies
  • Idea
  • Not Planned
Photo of altdachs
My Automatic Classic does not seem to be updating the system with trips. No new trips have shown up on my phone app since April 27th.
  • 1 me too
  • 2 replies
  • Question
Photo of Michael Zoradi
Error when trying to "Export All Trips"
Cannot export all trips... simply get get an error stating "Unable to fetch data. Please try again later." (screenshot here with Dropbox ...
  • 1 me too
  • 3 replies
  • Question
Photo of Nick Klockenga
Export All Trips to CSV does not work. I get an error message that says it's unable to fetch data.
Here is the error message: https://pasteboard.co/HmoqCLJ.png I don't want to have to select each trip, I want them all in an excel/csv ...
  • 1 me too
  • 1 reply
  • Problem
Photo of Jim Henry
Pro in 2007 Esacpe stopped reporting in
My unit just stopped reporting on 5/1/18 - I checked my purchased date - which was 12/14/16, so expiration shouldn't be an issue
  • 1 me too
  • 1 reply
  • Problem
Photo of Automatic Team
Announcing the Automatic Channel on IFTTT
UPDATE 2/2017: There are now two IFTTT channels for Automatic. The Pro IFTTT channel serves the Pro adapter. The original IFTTT channel s...
  • 2 me toos
  • 35 replies
  • Announcement
Photo of Patrick
MPG on a 2018 Mercedes-Benz Sprinter
I have a 2018 Mercedes-Benz Sprinter. Automatic Pro tells me I'm getting 26 mpg, but the instrument panel average is 17-18 mpg. This is a...
  • 1 me too
  • 1 reply
  • Question
Photo of bob.kitzberger
What is the format of the export CSV file's "Path" column?
I've exported the CSV file for my trips, and all columns are pretty clear except for the "Path" column. As an example: aoacHvb~hVGDCHCN...
  • 1 me too
  • 2 replies
  • Question
Photo of Mark Generalovich
More easily track business use
Is there a way to mark all trips as business as a default. I use an adaptor for a business vehicle that is used about 20% of the time fo...
  • 1 me too
  • 0 replies
  • Question
Photo of James Liu
Does anyone experiencing issue during create account
Not able to create new account with Automatic phone app (both IOS and Android) I been retry create new account for more than two weeks n...
  • 1 me too
  • 1 reply
  • Problem
Photo of Austin
How does the device know my fuel efficiency?
Fuel Efficiency
  • 1 me too
  • 1 reply
  • Question
Photo of mia
If I unplug it and then plug it back in, do I have to reset everything or when it's plugged back in its ready to go?
  • 1 me too
  • 2 replies
  • Question
Photo of David Hsieh
Can’t decode my VIN
I have the 2nd gen of Automatic and I’m currently trying to set it up with my car. Everything goes smoothly until it tries to detect/deco...
  • 1 me too
  • 1 reply
  • Problem